We value the relationship we have with our policyholders and understand that you trust us with personal information about yourself, your belongings and your family. We are committed to ensuring that your personal information is used in a safe and appropriate manner. 

To learn more about how we collect and use your personal information, please read the following notice.

We may collect personal information from:

  • You, on applications or other forms may include names, address, and social security numbers.
  • Your transactions with us, such as payments of premiums or submission of claims.
  • Third parties, including doctors, employers, and other insurers. Information we collect may include medical records, employment history and claim history.
  • Credit reporting agencies, insurance reporting agencies, government agencies, and medical information providersThe information we receive from financial institutions or others in conjunction with the purchase of property or vehicles.
    We treat your information with respect and concern for your privacy. We do not disclose any nonpublic information about our customers or former customers to anyone except as permitted by law. For example, we may share any or all of your information with our affiliated companies for the purpose of offering you products that may be related to the insurance product you purchased. We might also disclose any and all information we have collected about you to the companies that perform services on our behalf that are related to your purchase, such as a motor vehicle report. When we make this type of disclosure, it is done to service your account or policy, or to inform you about the available products and services. Before disclosing your information, we require these companies to promise to keep it confidential and use it only for the transaction we request.

Jacksonville Insurance, Inc. obtains medical information only in connection with specific products or claims. We will not use or share personally identifiable medical information for any purpose other than the underwriting or administration of your policy, claim or account or as otherwise disclosed to you when the information is collected.

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Our agency makes every effort to maintain absolute privacy while using our website. If information is ever viewed by another party, it is purely accidental and by using our website, you release us from any liability should this information be downloaded, viewed or retrieved against our privacy rules. We shall not be liable for any unlawful acts of others who steal this information through any means.

We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons.We do not sell nonpublic information to anyone. We do not disclose nonpublic personal information to our affiliates or to non-affiliated third parties, except as required or permitted by law. As permitted by law, we may share nonpublic information with companies that perform administrative or marketing services to us. Our contracts with such companies prohibit them from using nonpublic personal information for any purpose other than that for which they were hired.

Statements on this website regarding policies and coverages and other content, provide general information only, and we provide no warranty as to their accuracy. Clients should consult with their licensed agent as to how these coverage pertains to their individual situation.

Information provided on this website does not constitute professional advice. If you have legal, tax or financial planning questions, you need to contact a qualified professional.

When you opt-in to receive text messages from Jacksonville Insurance Inc. we collect your mobile phone number and any additional information you may choose to provide, such as your name or email address. This information is used to deliver the text messages you request and to improve our services.

We may also collect information about your device type, operating system, and the date and time of text messages, as well as other transactional information necessary to provide and improve our text messaging services. This information is used to improve the quality of our services, understand usage patterns, and provide better customer support.

Jacksonville Insurance Inc., we take reasonable precautions to protect personal information collected through our text messaging services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no security measures can guarantee 100% protection, and we cannot guarantee the security of any information you transmit to us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging, originator opt-in data, and consent. This information will not be shared with any third parties. You may opt-out of receiving text messages from Jacksonville Insurance Inc. at any time by replying “STOP” to any text message you receive. You may also opt-out by contacting us directly.

Jacksonville Insurance may update this privacy policy from time to time to reflect changes in our practices or services. If we make changes to this policy, we will post the updated policy on our website and/or notify you through our text messaging services. Your continued use of our text messaging services, after any changes have been made, constitutes your acceptance of the revised policy.

Personal information about you, including information from a credit report and loss history may be collected from persons other than you in connection with this application for insurance and subsequent policy renewals. You have the right to review your personal information in our files and can request correction of any inaccuracies. Such information, as well as other personal and privileged information collected by us or our agents, may in certain circumstances be disclosed to third parties without your authorization to assist in servicing your account. 

Any person who knowingly and, with intent to defraud any insurance company or other person, files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading information concerning any fact material thereto, commits a fraudulent insurance act. This is a crime and subjects the person to civil penalties.

If we need to amend this Privacy Statement in the future, we will note the date of revision at the bottom of the page.

PLEASE NOTE THAT THIS STATEMENT IS ONLY A SUMMARY OF OUR PRIVACY PRACTICES AND NOT A REQUEST FOR INFORMATION OR VALIDATION FROM YOU. IT IS NOT NECESSARY FOR YOU TO “OPT OUT” OR RESPOND TO US.

Thank you for choosing Jacksonville Insurance Inc. for your insurance needs. We look forward to continuing to protect what is yours, whether it is your home, auto or business vehicles.  If you should ever decide to end your relationship with us, we will adhere to the policies and practices as outlined in this Privacy Statement.

If you have further comments about this statement, you may address your comments to us:

Via E-mail jacksonvilleinsor@gmail.com or In writing to Jacksonville Insurance INC, Privacy Statement, PO Box 898 Jacksonville OR 97530

If you have any additional questions about the privacy of your personal information or about your insurance needs in general, please do not hesitate to contact us. Thank you for your trust and understanding.

Privacy policy is effective 11/16/23